Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with Eventurium. This Shipping Policy explains how orders are processed and delivered.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on weekends or holidays may require additional processing time.
Once your order has been processed and shipped, you will receive a confirmation email containing tracking information (when available).
Shipping Times
Estimated delivery times:
- United States: 5–12 business days
- Canada: 7–15 business days
- United Kingdom: 5–12 business days
- Europe: 5–15 business days
- Australia & New Zealand: 7–15 business days
- Other International Destinations: 7–20 business days
Delivery estimates are not guaranteed and may vary due to customs procedures, carrier delays, weather conditions, or periods of high demand.
Shipping Costs
Shipping costs are calculated at checkout unless a free shipping promotion is currently active.
Any applicable duties, taxes, or import fees imposed by local authorities are the responsibility of the customer.
Tracking Information
Tracking information is provided when available and may take several days to update after shipment.
If you do not receive tracking information within a reasonable timeframe, please contact our support team.
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact us and we will work with the shipping carrier to investigate the issue.
While we will do our best to assist, Eventurium is not responsible for delays caused by shipping carriers, customs authorities, weather events, or other circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Orders returned due to incorrect or incomplete addresses may be subject to additional shipping charges before reshipment.